INVITATIONS: A timeline will be created for you as soon as an order has been placed. The timeline will show when each stage of the process is due to commence and at which stage payment is due. It is important that you notify CBGG immediately if you are unable to work to the schedule as any delay in supplying feedback, providing copy or approving proofs/artwork may result in a delay to your order.

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For bespoke designs, please allow 4 – 8  weeks from placing the initial order to delivery of your complete stationery.  CBGG will always try to accommodate tighter timescales or changing timescales, but there may be additional fees. Please mention your timescale in your initial enquiry.

For all ONLINE store orders such as  wedding planners and Sahe Chithi's from our online store the processing time frame is 14 business days before the item is shipped.

INVITATIONS: Upon approval of the quote sent by CBGG a non-refundable payment for 100% of the estimated design cost will be required before any design work can begin, an invoice for the payment will be sent by CBGG.  The final quote may vary dependant on the final design. If printing is required the remaining print fee is required once the artwork has been completed, no artwork will be sent to print without the complete payment.

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CBGG Online Orders: Upon approval of the quote sent by CBGG or generated via the website, 100% of the total price will be required before any design work can begin. The artwork will be identical to the CBGG product selected.

The order has been quoted on a basis that it will be completed within 1 year. If it exceeds this time frame, the design element will not be affected however you may incur additional printing costs. 

Once the order has been confirmed and processed, any major changes to design and printing requirements may also have additional fees.

 

All costs are quoted in and are to be paid in £ sterling by bank transfer.  Bank details will be provided on the invoice sent by CBGG.

CBGG cannot be held responsible for any delay to delivery as a result of late payment.

PDF proofs and final artwork will be sent via email. We do try and ensure all information is accurate, however it is ultimately the responsibility of the client to approve/check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed, CBGG takes no responsibility, and will not be liable for any resulting cost. If replacements are required then they will be charged for in full. It is therefore of the upmost importance that you check all spelling and copy thoroughly before approving any designs. At the back of the invitation the website 'WWW.CREATEDBYGG.COM' will be present in a smaller font type.

All invites are printed A5 300gsm stocked card (either Silk or Textured). 
 

Please note that the colour on your screen may differ from any printed colour therefore it is advisable to print off all PDF proofs and final artwork before giving your approval. This will help to ensure you are aware of the scale and that all font sizes. However, please note here will be a noticeable difference between the quality of personal printing against the end product of professional printing. Please note where applicable, the sizing of the invitations may vary according to the style of the invitation. Please refer to finer details provided on the product specification of each listing. Some of our most common sizes: A6, A5 and 5x7". 

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After artwork has been sent to print, any further changes will be an additional £50 or more depending on the changes.

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All artwork produced is the property of Created By GG and CAN NOT be used, edited or printed without consent.

All files sent across to clients over email are for proof purposes ONLY and CAN NOT be used, edited or printed without consent.

The utmost care will be taken when packaging your stationery for delivery.

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There is a rare possibility that there may be an issue with the printed artwork or the delivery, this can cause delays.

 

CBGG will not be responsible for the delay due to printing errors, however we will get every issue resolved as soon as possible.

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If there are noticeable errors please send us photographic evidence within 1 week of delivery or we will not be able to rectify this issue for you and you will have to pay in full.

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